Urgent and Primary Care Centres

Urgent and primary care centres (UPCCs) provide access to same-day, urgent, non-emergency health care. UPCCs are often open evenings, weekends and statutory holidays (actual hours vary by clinic). UPCCs are an alternative to visiting the hospital for issues that don’t require emergency care.

Patients who require medical attention within 12 to 24 hours can receive care at UPCCs for conditions such as:

• High fevers
• Sprains and strains caused by minor accidents and falls
• Minor bleeding or cuts that require stitches
• Minor burns that may require care
• Mild to moderate breathing difficulty or asthma attacks
• Sinus, oral or lung infections
• Nausea, vomiting, diarrhea or constipation
• Skin conditions such as rashes or infections
• Minor allergic reactions
• Pain or burning when urinating
• Non-severe new or worsening pain
• New or worsening mental health concerns

This list is not exhaustive, and whether a UPCC is appropriate will depend on your specific situation. Always prioritize your health and safety.

If you live in the Island Health region, you may also be able access care at an Urgent Care Centre. Island Health Urgent Care Centres treat urgent non-life-threatening illnesses or injuries that need same-day care.

Medical treatment includes asthma, infections, allergic reactions, broken bones, cuts and wounds, nosebleed, objects in eyes, and minor illness and injury in children.