Topic Overview

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This topic provides phone numbers and web addresses by province for:

  • Child abuse, elder abuse, and domestic violence resources.
  • Sexual assault (rape).
  • Suicide prevention.
  • Mental health information.
  • Drug and alcohol use problems.
  • Other health information.

Your local provincial health information line provides confidential help with:

  • Answering your health questions.
  • Assessing your symptoms.
  • Finding crisis support.
  • Finding information about resources in your community.

Many of the resources below have toll-free phone numbers and provide help 24 hours a day, 7 days a week in multiple languages. In an emergency, call 911.

Canada-wide resources

  • To find a suicide prevention crisis centre phone number or website in your province, visit the Canadian Association for Suicide Prevention's webpage at http://suicideprevention.ca/need-help.
  • To find a rape crisis or women's centre phone number or website in your province, visit the Canadian Association of Sexual Assault Centres' webpage at www.casac.ca/content/anti-violence-centres.
  • Kids and teens can call Kids Help Phone at 1-800-668-6868 or visit http://org.kidshelpphone.ca.

Alberta

  • Provincial Health Information Line. Health Link. Call 8-1-1 or visit www.albertahealthservices.ca/assets/healthinfo/link/index.html.
  • Alberta Human Services: Connect to Support and Services. Call one of the numbers below or visit http://humanservices.alberta.ca/abuse-bullying/14839.html.
    • Family Violence Info Line. Call 310-1818.
    • Child Abuse Hotline. Call 1-800-387-5437.
    • Bullying Helpline. Call 1-888-456-2323.
  • Sexual Assault Centre of Edmonton (SACE). Call (780) 423-4121 or visit www.sace.ab.ca.
  • Mental Health Helpline. Call 1-877-303-2642.
  • Addiction Services Helpline. Call 1-866-332-2322.

British Columbia

    • Provincial Health Information Line. HealthLinkBC: Call 8-1-1 or visit www.healthlinkbc.ca.
    • VictimLink BC. Call 1-800-563-0808 or visit www2.gov.bc.ca/gov/content/justice/criminal-justice/victims-of-crime/victimlinkbc.
    • Child Abuse Prevention Website: Helpline. Call 310-1234 or visit www.safekidsbc.ca/helpline.htm.
    • BC Mental Health and Substance Use Services. Call 310-6789 (310 Mental Health) or visit www.bcmhsus.ca.
    • Crisis Intervention and Suicide Prevention Centre of British Columbia. Call 1-800-784-2433 (1-800-Suicide) or visit http://crisiscentre.bc.ca.
    • Here to Help. Visit www.heretohelp.bc.ca.
    • Kids Help Phone. Call 1-800-668-6868 or visit www.kidshelpphone.ca/Teens/Home.aspx.

New Brunswick

  • Provincial Health Information Line. Tele-Care: Call 8-1-1 or visit www2.gnb.ca/content/gnb/en/departments/health/Tele-Care.html.
  • Emergency Social Services. Visit http://www2.gnb.ca/content/gnb/en/departments/social_development/about_us/emergency_socialservices.html to find the number for the office nearest you or call 1-800-442-9799.
  • Fredericton Sexual Assault Crisis Centre. Call (506) 454-0437 or visit www.fsacc.ca.
  • Suicide Prevention CHIMO Helpline. Call 1-800-667-5005 or visit www2.gnb.ca/content/gnb/en/departments/health/Suicide_Prevention.html.

Ontario

  • Provincial Health Information Line. Telehealth Ontario: Call 1-866-797-0000 or visit www.ontario.ca/page/get-medical-advice-telehealth-ontario.
  • Assaulted Women's Helpline. Call 1-866-863-0511 or visit www.awhl.org.
  • Distress and Crisis Ontario. Visit www.dcontario.org/centres.html to find the phone number for a crisis line in your calling area.
  • Drug and Alcohol Helpline. Call 1-800-565-8603 or visit www.drugandalcoholhelpline.ca.
  • Mental Health Helpline. Call 1-866-531-2600 or visit www.mentalhealthhelpline.ca.

Quebec

  • Provincial Health Information Line. Info-Sante. Call 8-1-1 or visit www.santemonteregie.qc.ca/portail/services/info-sante.en.html.
  • Domestic Violence. Go to http://domesticviolence.gouv.qc.ca.
  • Batshaw Youth and Family Centres Foundation. Call Youth Protection Services at (514) 935-6196 or visit www.batshaw.qc.ca/en/need-help/report.
  • Drugs: Help and Referral. Call 1-800-265-2626 or visit www.drogue-aidereference.qc.ca/www/index.php?locale=en-CA.
  • Preventing Suicide. Call 1-866-277-3553 or visit http://sante.gouv.qc.ca/en/conseils-et-prevention/prevenir-le-suicide.
  • Mental Health. Visit http://sante.gouv.qc.ca/en/problemes-de-sante/sante-mentale.

Saskatchewan

  • Provincial Health Information Line. HealthLine. Call 8-1-1 or visit www.saskatchewan.ca/residents/health/accessing-health-care-services/healthline.
  • Victims of Crime and Abuse. Go to www.saskatchewan.ca/residents/justice-crime-and-the-law/victims-of-crime-and-abuse for a list of community-based organizations and their contact information.
  • Child Abuse and Neglect. Go to www.saskatchewan.ca/residents/justice-crime-and-the-law/child-protection/child-abuse-and-neglect for a list of local child protection offices and their contact information.
  • Mental Health and Addiction Services. Go to www.saskatchewan.ca/residents/health/accessing-health-care-services/mental-health-and-addictions-support-services for a list of local mental health and addictions services.

Yukon

    • Territorial Health Information Line. HealthLine: Call 8-1-1 or visit www.hss.gov.yk.ca/811.php. If you are calling from a satellite phone, you can dial (604) 215-4700 to reach the Health Services Navigator at HealthLink BC.
    • Family and Children's Services. Call 1-800-661-0408, ext. 3002, or visit www.hss.gov.yk.ca/family_children.php.
    • VictimLink. Call 1-800-563-0808. Or visit the Department of Justice "Need Help? Phone Directory" at www.justice.gov.yk.ca/prog/cor/vs/phonedir.html.
    • Alcohol and Drug Services. Call 1-855-667-5777 or visit http://hss.gov.yk.ca/ads.php.

Other provinces and territories

Check your local phone book or provincial or territorial website.

Credits

Adaptation Date: 6/5/2017

Adapted By: HealthLink BC

Adaptation Reviewed By: HealthLink BC

Adaptation Date: 6/5/2017

Adapted By: HealthLink BC

Adaptation Reviewed By: HealthLink BC