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Health Connect Registry, After You Register

Last updated: July 5, 2024

By registering for the Health Connect Registry, the attachment coordination team in your community is made aware that you need a family doctor or nurse practitioner.

On this page:

The attachment coordination team in your community will review your registration details. We may contact you for more information, to provide updates on your registration, or to offer you information on health services available while you wait to be matched.

Some people have serious health conditions that need timely assessment and treatment. People who need care the most are prioritized and this may impact how long you wait.

When a family doctor or nurse practitioner in your area becomes available the team will contact you to complete the intake process. This usually includes an appointment with the family doctor or nurse practitioner so you can meet. If you both agree, you will become “attached” to the family doctor or nurse practitioner as your long-term primary care provider.

If the match is unsuccessful, you will remain on the Health Connect Registry and we will find you another match. You will maintain your place on the Registry. 

Make a change to your registration

Keeping your registration information up to date will help us make the best match. Call 8-1-1 to update your registration information. You can:

  • Add or remove a family member
  • Update your address or contact information
  • Update us on any new health changes in the last three months
  • Inform us if you’re no longer looking for a family doctor or nurse practitioner

Find local health services and supports

We recognize you may have been waiting for some time to find a family doctor or nurse practitioner. While we are unable to estimate how long it will take to be matched, health care services are available while you wait. You can access health care services in your community by visiting an Urgent and Primary Care Centre, Community Health Centre or First Nations Primary Care Centre, a walk-in clinic, or by accessing services through your local pharmacy. Pharmacists in B.C. can renew medications and assess and offer treatment for minor ailments or contraception. You can also call 8-1-1 to speak to a variety of healthcare professionals including registered nurses, pharmacists and mental health professionals.

If you don’t see your community listed yet, check back soon. Links for all communities throughout B.C. will be available in the coming weeks. You can register even if your community isn’t listed below.

Not sure what health region you live in? Search by community name

Anywhere in B.C.

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I need help

Contact us if you have questions or need help registering.

Call 8-1-1 Seven days a week, 24 hours a day | Translators are available in 130 languages

A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional.

Deaf and hard of hearing

For the deaf and hard of hearing (TTY), call 7-1-1. For Video Relay Services, have them call us at 604-215-5101.

Web-enabled phone services

If using web-enable phone services like Skype or Google Talk, dial 604-215-8110.