Health Connect Registry, Chilliwack, Hope, Agassiz and Fraser Canyon

The Chilliwack and Fraser Health Rural Primary Care Network are working with local community practices to connect patients to a family physician or nurse practitioner. If you are living in the areas of Chilliwack, Hope, Agassiz-Harrison or the Fraser Canyon, you can be added to a local waitlist for a primary health care provider by registering with the Health Connect Registry. You may also register your family members or a person in your care.

Once registered, you will be contacted directly when a family physician or nurse practitioner is available. At this time, we are attaching those who have registered before July 1, 2021.

Please note that at this time, most care remains virtual (e.g., video or telephone) and there may be a virtual appointment before determining if in-person care is required.

If you do not have a family physician or nurse practitioner, there are many local resources available to you while you wait to be attached, such as:

Walk-in Clinics
- View Medi-Map to see the current wait times for walk-in clinics.
Specific population clinics and physician networks
- Chilliwack Youth Health Centre (CYHC) provides virtual and face-to-face medical & counselling services at the Neighborhood Learning Centre (NLC), Tzeachten Land Office, and the Stó:lō Primary Health Care Clinic.
- Chilliwack Gender Care Clinic serves both youth and adults to provide medical advice, social support, post-op care, and hormone and surgical readiness assessments. Email chilliwackgendercare@divisionsbc.ca or call 604-316-9445.
- New Hope Health and Wellbeing Clinic serves street entrenched, low income, and/or marginalized individuals.
- The Chilliwack Obstetrics Group is a group of family physicians that deliver babies at Chilliwack General Hospital. Pregnant in Chilliwack and Fraser Health Rural allows you to self-refer and is an unbiased source of information and resources if you are pregnant or thinking about getting pregnant.
Community Services
- Pathways Community Service Directory is an online database that provides resources for patients and families regarding health and community services. You may find resources for addictions & substance abuse support, chronic pain support, maternity care, seniors' services, wellness support, and more.
Adult Mental Health
- Fraser Health Mental Health Centres provide support to adults (19+) experiencing mental illness and substance issues.
  - Chilliwack
  - Hope
  - Agassiz

About Primary Care Networks and the Health Connect Registry

PCNs are community-based networks of health care professionals and clinics who plan and deliver all day-to-day health care needs of a community. Within these networks, teams of providers work together. This way, patients will receive better care, by the right person, at the right time, closer to home.

PCNs are part of the Province's Primary and Community Care Strategy to make sure you have faster and better access to the everyday health care services. It will take some time for PCNs to become fully operational. The Province plans to have PCNs established in 70 percent of B.C. communities over the next three years.

The Health Connect Registry is part of this strategy. The Health Connect Registry works with active PCNs to help patients find a regular family doctor or nurse practitioner, because we know that having a regular provider leads to better health for you and your family.

Update Your Information

Keeping information on the Health Connect Registry up to date is important. This will help us connect you to a family doctor or nurse practitioner. If you need to update information on the Health Connect Registry for yourself, your family or person in your care, please contact HealthLink BC by dialing 8-1-1, or for the deaf and hard of hearing, dialing 7-1-1.

A HealthLink BC health service navigator will ask you for the Client ID you received when you registered and your personal health number. If you are updating information on behalf of your family or a person in your care, you will require their Client ID and personal health number to make an update.

Information on the Health Connect Registry can only be updated by phone at this time.

Health Services and Support

While you are waiting to be connected with a family doctor or nurse practitioner, please consider the following for accessing health services and support.

Call HealthLink BC

HealthLink BC provides free health information and advice any time of the day or night. Call us toll-free at 8-1-1 in B.C., or for the deaf and hard of hearing, call 7-1-1. A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional. Our navigators can also help you find a health service in your community such as a walk-in clinic or urgent primary care centre. Translation services are available in over 130 languages.

Visit your local walk-in clinic

You are welcome to visit a walk-in clinic. Walk-in clinic doctors can diagnose, manage illnesses, prescribe medication, order medical tests and make referrals to specialists. Please visit our HealthLinkBC Directory to find a clinic close to where you live.

Find health services and support in your community

Search our HealthLinkBC Directory to find health services in B.C. We list all publicly-funded health, mental health and addiction treatment programs. If you need help finding a health service, call HealthLink BC at 8-1-1 and speak with one of our health service navigators.

Last updated: October 14, 2021

Need a Translator?

Translation services are available in more than 130 languages. Call HealthLinkBC at 8-1-1 toll-free in B.C., or for the deaf and hard of hearing, call 7-1-1. You will be connected with an English speaking health service navigator. To get service in another language, say the language you want (for example say "Punjabi"), and an interpreter will join the call. The navigator and interpreter can help you register for the Health Connect Registry by phone.

Need Technical Support?

If you experience technical difficulties or are unable to complete your registration online, you can register by phone. Call HealthLink BC at 8-1-1 toll-free in B.C., or for the deaf and hard of hearing, call 7-1-1.

Alternate Phone Numbers

Deaf and Hard of Hearing
For the deaf and hard of hearing (TTY), call 7-1-1, or for Video Relay Service, visit Video Relay Services and have them call us at 604-215-5101.

Internet Calling Service Providers
You cannot access 8-1-1 by dialing 8-1-1 on web-enabled telephone services like Skype or Google Talk.

Instead please dial:
604-215-8110

8-1-1 Not Available?
If you are unable to reach us by dialing 8-1-1 from your phone, please contact your telephone service provider to arrange access. In a few cases local telephone service providers may not be able to support 8-1-1 dialing.

If this is the case for you, please access our service using our 10-digit number:
604-215-8110.

Health Connect Registry Administrative Login

Health Connect Registry and participating Primary Care Network teams can access the administrative interface for the Registry for patient attachment purposes at Health Connect Registry Administrative Login.