By registering for the Health Connect Registry, the attachment coordination team in your community is made aware that you need a family doctor or nurse practitioner.
Keeping your registration information up to date helps us match you and the people you care for to a primary care provider. You can change your registration details anytime to update:
If you are no longer looking for a provider
At this time, adding or removing family members can only be done over the phone. If you need to add or remove family members to your registration, call HealthLink BC at 8-1-1 for help.
The attachment coordination team in your community will review your registration details. We may contact you to:
Some people have serious health conditions that need timely assessment and treatment. People who need care the most are prioritized and this may impact how long you wait.
When a family doctor or nurse practitioner in your area becomes available, the team will contact you to complete the intake process. This usually includes an appointment with the family doctor or nurse practitioner so you can meet. If you both agree, you will become “attached” to the family doctor or nurse practitioner as your long-term primary care provider.
If the match is unsuccessful, you will remain on the Health Connect Registry, and we will find you another match. You will maintain your original position on the Registry.
We recognize you may have been waiting for some time to find a family doctor or nurse practitioner. While we are unable to estimate how long it will take to be matched, health care services are available while you wait.
Explore primary health care services available in your community and learn about your local Primary Care Network (PCN).
Primary care services are available in communities throughout B.C., including:
Provide access to same-day, urgent, non-emergency health care and are often open evenings, weekends and statutory holidays (actual hours vary by clinic). UPCCs are an alternative to visiting the hospital for issues that don’t require emergency care.
Pharmacies around B.C. are available to assess and provide prescriptions for minor conditions, prescribe contraceptives, administer some immunizations and renew and change some prescriptions.
The First Nations Virtual Doctor of the Day and First Nations Virtual Substance Use and Psychiatry Service can provide Indigenous people with access to virtual primary care physicians, psychiatrists, addictions specialists, and other providers specialized in culturally safe care.
Health Connect Registry registrants will receive emails from healthconnectregistrydonotreply@hlth.gov.bc.ca. These emails will include a link to a secure form on a healthbc.mysite.com or hcr.healthlinkbc.ca webpage where you can make updates to your registration information. These emails will also share information about health services available in your community.
Your Local Divisions of Family Practice and Primary Care Networks may also contact you during the attachment process.
Please call 8-1-1 if you have any questions about how we contact you, including concerns about scams and phishing.
Contact us if you have questions or need help registering.
24 hours a day, 7 days a week | Translators are available in over 130 languages
A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional.
Deaf and hard of hearing
For the deaf and hard of hearing (TTY), call 7-1-1. For Video Relay Services, have them call us at 604-215-5101.
Web-enabled phone services
If using web-enabled phone services like Google Chat, dial 604-215-8110.
Call toll-free in B.C., 8-1-1, or 7-1-1 for the deaf and hard of hearing to get personalized assistance. Speak to a navigator who can guide you to reliable health information or connect you with a health professional. Translation services are available in over 130 languages.
