Provides specialized services and programs to help newly arrived immigrants, government-assisted refugees, refugee claimants, and permanent residents meet their initial adaptation and settlement needs in Canada.
Services include orientation, settlement education information, multilingual counselling, referral services, and links to community resources such as housing, schools, parks and recreation.
Services include orientation, settlement education information, multilingual counselling, referral services, and links to community resources such as housing, schools, parks and recreation.
Agency
5575 Boundary Road, Vancouver, BC V5R 2P9
Vancouver Office:
Burnaby Office:
Application process
Call to make an appointment with a settlement worker. Bring Permanent Resident Card or Landing Paper.
Hours
Mon
09:00 - 17:00
Tue
09:00 - 17:00
Wed
09:00 - 17:00
Thu
09:00 - 17:00
Fri
09:00 - 17:00
Documents required
Languages
Amharic, Arabic, Assyrian, Azeri, Cantonese, Dari, English, Farsi, French, German, Greek, Kinyarwanda, Kirundi, Korean, Kurdish, Lingala, Mandarin, Pashto, Punjabi, Russian, Spanish, Tagalog, Tigrinya, Turkish
Service delivery
In person
Coverage area
Burnaby, New Westminster, Surrey, Vancouver
Wheelchair accessible
Yes