Patient Care Quality Office

PCQO

Patient Care Quality Office

Patient Care Quality Office

PCQO
Provides an accessible, visible and transparent point of contact for patients, residents, family members and or their representatives to share feedback, compliments or concerns about quality of care within the Fraser Health Authority.

Individuals that bring care concerns to the PCQO can expect that their concerns will be formally registered and that the office will work to with them to identify a reasonable resolution to their concerns.
Agency
Fraser Health
Proximity
Units: Kilometers
Origin Coordinates
Value in decimal degrees. Use dot (.) as decimal separator.

13450 102nd Avenue, Surrey, BC V3T 5X3

Proximity
Units: Kilometers
Origin Coordinates
Value in decimal degrees. Use dot (.) as decimal separator.
Proximity
Units: Kilometers
Origin Coordinates
Value in decimal degrees. Use dot (.) as decimal separator.
Application process
Compliments or care concerns can be addressed to the person who provided the service, or to the manager of the service area. If a concern remains unresolved after discussing the issue with the service area, call the Patient Care Quality Office for assistance or for an in person appointment.
Hours
Mon
08:30 - 16:30
Tue
08:30 - 16:30
Wed
08:30 - 16:30
Thu
08:30 - 16:30
Fri
08:30 - 16:30
Hours Note
Closed statutory holidays
Languages
English
Service delivery
In person
Coverage area
Abbotsford, Chilliwack, Hope, Mission, Burnaby, Delta, Langley, Maple Ridge, New Westminster, Port Moody, Surrey
Wheelchair accessible
Yes
Proximity
Units: Kilometers
Origin Coordinates
Value in decimal degrees. Use dot (.) as decimal separator.

Other programs provided by Fraser Health