Useful Resources for COVID-19

There is a lot of information about COVID-19. Below is a list of the useful, trusted sources we use at HealthLinkBC 8-1-1 to provide British Columbians with health information and advice. If you find information online or in social media that you are not sure you can trust, call us at 8-1-1 and we can help.

BC Centre for Disease Control

BC Centre for Disease Control (BCCDC) is the provincial source of information on COVID-19.

BCCDC provides health promotion and prevention services, and diagnostic and treatment services. They work to reduce communicable and chronic disease, preventable injury and environmental health risks. BCCDC also provides analytical and policy support to government and health authorities.

To find health information about COVID-19 for the public and for health care professionals, and to use the self-assessment tool for COVID-19 testing, visit the BCCDC website.

B.C. Government, Provincial Supports for COVID-19

The province of B.C. is taking steps to contain the spread of COVID-19. There are many programs in place to support British Columbians through these unprecedented times. For information from the B.C. Government on essential services, news and updates, education, child care, business, travel, housing and monthly bills, reduced services and more, visit B.C. Government: B.C.’s response to COVID-19.

B.C. Government, BC’s Restart Plan

The province of B.C. has formed a plan with steps we can all take together to protect each other and ensure that as a province we can bounce back from COVID-19 stronger than before. For information from the B.C. Government on the plan, see BC's Restart Plan.

COVID-19 Updates from the Province of B.C.

The Provincial Health Officer, Dr. Bonnie Henry and the Minister of Health, Adrian Dix provide weekly briefings on the province’s response to COVID-19. Watch on your preferred news channel or on the Province of B.C.’s Facebook or YouTube channel, or visit the B.C. Gov News room updates.

Employers & Businesses

Find guidance on developing plans for operating as safely and normally as possible during the pandemic. WorkSafe BC protects workplace safety of British Columbians in partnership with workers and employers. For more information on COVID-19 information and resources for employers and businesses, see:

Health Authority information

For information about COVID-19 from your local health authority, see:

Hospital Visiting Guidelines

Hospitals have changed their visiting guidelines and have new restrictions in place to prevent the spread of COVID-19. Restrictions may vary and change. Make sure you check what the visiting policy is at the facility before you visit it.

For more information on visitor guidelines in your region see:

Taking care of our loved ones and remaining connected is still possible even with physical distancing requirements at hospitals. Here are some ideas on how to do this:

  • Use technology to check in and share good wishes
  • Select a family member who will be the main contact person who can call the hospital each day for an update to pass along. Check with hospital staff to find out what the best time would be for a daily call
  • Ask hospital staff if you can deliver a care package for your loved one and if there is anything that is not allowed (e.g., plants and flowers)

Medical Services Plan (MSP)

Medical Services Plan (MSP) is British Columbia’s health insurance program. It covers the cost of medically-necessary hospital and doctor services for BC residents. The program pays for required medical services provided by physicians, nurse practitioners, and midwives. Other paid services include dental and oral surgery performed in a hospital, and diagnostic services.

If you have a temporary permit that expired, you may have been granted temporary coverage. This temporary coverage will end on April 30, 2022. If you were previously issued a Temporary Coverage letter that expired October 31, 2021 and you remained in B.C. with implied status, contact Health Insurance BC to determine if you are eligible to receive a new letter valid until April 30, 2022.

For more information on MSP and its response to COVID-19, see:

Provincial Health Officer Orders

Dr. Bonnie Henry, Provincial Health Officer, declared a public health emergency for British Columbia. In a Provincial State of Emergency, the Provincial Health Officer can make orders as needed. These include orders about mass gatherings, personal services, notices about regional events, notices for retail food and grocery stores and more.

To find information on orders, notices, guidance, and more from the Provincial Health Officer see:

Public Health Agency of Canada (PHAC)

The Public Health Agency of Canada promotes health, prevents and controls chronic diseases and injuries and infectious diseases. The PHAC responds to public health emergencies. For more information about COVID-19, including travel advisories, see:


Ensuring physical distancing can help transit users stay safe. Find some tips on safely using transit.

World Health Organization (WHO)

The World Health Organization provides leadership on global health matters. The WHO monitors and assesses health issues such as COVID-19, provides technical support to countries and sets health standards. For more information about 2019-nCoV, see:

For more information about COVID-19 and how to protector yourself, your family and your community, see Coronavirus disease (COVID-19).

Last updated: October 22, 2021

Is it an emergency?

If you or someone in your care has chest pains, difficulty breathing, or severe bleeding, it could be a life-threatening emergency. Call 9-1-1 or the local emergency number immediately.
If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control now at 1-800-567-8911.

Thanks to our partners and endorsers: