Content Map Terms

Contact Us

HealthLink BC is as close as your phone or the web any time of the day or night, every day of the year.

Call 8-1-1 toll-free in B.C.

You can speak with a health service navigator, who can also connect you with a:

  • Registered nurse any time, every day of the year
  • Registered dietitian from 9am to 5pm Pacific Time, Monday to Friday
  • Qualified exercise professional from 9am to 5pm Pacific Time, Monday to Friday
  • Pharmacist from 5pm to 9am Pacific Time every day of the year

Translation services are available in more than 130 languages.

For the deaf and hard of hearing, contact HealthLinkBC 8-1-1 using Video Relay Services (VRS), or Teletypewriter (TTY).

The Video Relay Services (VRS) provides sign language interpretation. It is free for registered deaf, hard of hearing or speech-impaired Canadians who use sign language. VRS is available when making telephone calls using Internet and cell-phone technology. Visit Video Relay Services to sign up and give them the number 604-215-5101 to call us.

British Columbians who are deaf and hard of hearing have always had access to HealthLinkBC 8-1-1 through a Teletypewriter (TTY) relay service by dialing 7-1-1. A TTY relay service call allows a person with a hearing or speech disability to reach a relay operator to facilitate a call with 8-1-1.

Please note that we are unable to provide general health information or advice about symptoms by email. For general health information or symptom advice, please call us at 8-1-1 any time of the day or night.

For questions and comments about our services, please contact us by email at or fill out our feedback email form.

If you have a concern about the care you or someone you know has received, or feedback about a public health service or organization, visit our Other Important Contacts page for contact information.