Kids Help Phone

The Kids Help Phone is a counselling, referral and support service for children and youth under the age of 20 years old. Professional counsellors provide immediate and caring support to young people who are dealing with a problem, making a hard decision, or concerned with feelings or mood.  The service is free, confidential, anonymous and available 24 hours a day.

  • Kids Help Phone at 1-800-668-6868 provides kids and teens access to a professional counsellor by phone to discuss their issue or concern 24 hours a day.
  • Kids Help Phone – for Kids provides online information and services in a format (design and language) aimed at kids. Topics covered include bullying, violence, abuse, feelings, the internet, money, my body, school, friends, dating, and being me.
  • Kids Help Phone – for Teens provides online information and services in a format (design and language) aimed at teens. Topics covered include bullying, dating, emotional health, family, friendship, LGBTQ, money, physical health, school, sexting, violence and abuse.
  • Kids Help Phone – Live Chat Counselling provides kids and teens the opportunity to chat online, one-on-one with a professional counsellor. Chat services can be accessed from computer, smartphone or tablet. In British Columbia, chat is available Wednesday to Sunday, from 3pm to 11pm Pacific Standard Time.

Is it an emergency?

If you or someone in your care has chest pains, difficulty breathing, or severe bleeding, it could be a life-threatening emergency. Call 9-1-1 or the local emergency number immediately.
If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control now at 1-800-567-8911.

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