Kids Help Phone

The Kids Help Phone is a counselling, referral and support service for children and youth under the age of 20 years old. Professional counsellors provide immediate and caring support to young people who are dealing with a problem, making a hard decision, or concerned with feelings or mood. The service is free, confidential, anonymous and available 24 hours a day.

Kids Help Phone at 1-800-668-6868 provides kids and teens access to a professional counsellor by phone to discuss their issue or concern 24 hours a day.
Kids Help Phone provides online information and services in a format (design and language) aimed at kids and teens. Topics covered include being me, bullying, dating, emotional health, family, feelings, friendship, the Internet, LGBTQ, money, my body, physical health, school, sexting, violence and abuse.
Kids Help Phone – Live Chat Counselling provides kids and teens the opportunity to chat online, one-on-one with a professional counsellor. Chat services can be accessed from computer, smartphone or tablet. In British Columbia, chat is available Wednesday to Sunday, from 3pm to 11pm Pacific Standard Time.

Important Phone Numbers

If you or someone you know needs help, call one of the numbers below:

9-1-1 if you are in an emergency.
8-1-1 for non-emergency information on how to access alternatives to toxic drug supply and substance use services
1-800-SUICIDE (1-800-784-2433) if you are considering suicide or are concerned about someone who may be.
310Mental Health Support at 310-6789 (no area code needed) for emotional support, information and resources specific to mental health.
Kid’s Help Phone at 1-800-668-6868 to speak to a professional counsellor, 24 hours a day.
Alcohol & Drug Information and Referral Service at 1-800-663-1441 (toll-free in B.C.) or 604-660-9382 (in the Lower Mainland) to find resources and support.

Find Mental Health and Substance Use Support

Are you looking for mental health and/or substance use support in British Columbia?

Visit Mental Health and Substance Use Supports in B.C., an online resource of over 6,000+ mental health and substance use services. Or, call 8-1-1 any time of the day or night for help navigating the mental health system. For the deaf and hard of hearing call 7-1-1 (TTY) or for VRS, visit Video Relay Services to sign up and give them the number 604-215-5101 to call us.