Health Connect Registry, Surrey-North Delta
The Health Connect Registry is a new region-wide patient registry in Surrey and North Delta for people who are looking for a physician or nurse practitioner. It replaces the Surrey-North Delta Division of Family Practice patient portal waitlist. You can register in our community if you, your family, or a person in your care lives in one of our six Primary Care Network (PCN) neighbourhoods: North Delta-West Newton, North Surrey-Whalley, Guildford, Cloverdale-Panorama, Fleetwood or East Newton.
The Health Connect Registry is the most efficient way to find a family doctor or nurse practitioner in this region. Once registered, you will be added to the list in chronological order and contacted directly when a primary care provider is available. We ask you to please be patient, as it may take some time to be connected with a doctor or nurse practitioner.
Please note: If you previously registered with the Surrey-North Delta (SND) Division of Family Practice waitlist, and agreed to have your registration transferred to the Health Connect Registry:
- your name is on our list
- you will not lose your place in line
- you will be contacted to confirm or update your registration information
Other Ways to Connect
There are a number of clinics in Surrey-North Delta that offer walk-in appointments or that will see patients who don't have a Family Physician. Visit the websites below to find a clinic near you:
Urgent and Primary Care Centres (UPCCs)
If you require after-hours care, there are two UPCCs in Surrey-North Delta:
Stay Up to Date
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Learn About PCNs in Surrey-North Delta
A Primary Care Network (PCN) is a network of local Family Physicians and other primary care service providers within a community. To learn more about what PCNs are and how they could impact your healthcare experience, visit the link below.
Vision for PCNs in Surrey-North Delta
About Primary Care Networks and the Health Connect Registry
PCNs are community-based networks of health care professionals and clinics who plan and deliver all day-to-day health care needs of a community. Within these networks, teams of providers work together. This way, patients receive better care, by the right person, at the right time, closer to home.
PCNs are part of the Province's Primary and Community Care Strategy to make sure you have faster and better access to the everyday health care services.
The Health Connect Registry is part of this strategy. The registry works with active PCNs who have the infrastructure in place, to help patients find a regular family doctor or nurse practitioner, because we know that having a regular provider leads to better health for you and your family.
Update Your Information
Keeping information on the Health Connect Registry up to date is important. This will help us connect you to a family doctor or nurse practitioner. If you need to update information on the Health Connect Registry for yourself, your family or person in your care, please contact HealthLink BC by dialing 8-1-1, or for the deaf and hard of hearing, dialing 7-1-1.
A HealthLink BC health service navigator will ask you for the Client ID you received when you registered and your personal health number. If you are updating information on behalf of your family or a person in your care, you will require their Client ID and personal health number to make an update.
Information on the Health Connect Registry can only be updated by phone at this time.
Health Services and Support
While you are waiting to be connected with a family doctor or nurse practitioner, please consider the following for accessing health services and support.
Call HealthLink BC
HealthLink BC provides free health information and advice any time of the day or night. Call us toll-free at 8-1-1 in B.C., or for the deaf and hard of hearing, call 7-1-1. A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional. Our navigators can also help you find a health service in your community such as a walk-in clinic or urgent primary care centre. Translation services are available in over 130 languages.
Visit your local walk-in clinic
You are welcome to visit a walk-in clinic. Walk-in clinic doctors can diagnose, manage illnesses, prescribe medication, order medical tests and make referrals to specialists. Please visit our HealthLinkBC Directory to find a clinic close to where you live.
Find health services and support in your community
Search our HealthLinkBC Directory to find health services in B.C. We list all publicly-funded health, mental health and addiction treatment programs. If you need help finding a health service, call HealthLink BC at 8-1-1 and speak with one of our health service navigators.
Last updated: December 13, 2022
The content and resources included on this webpage have been jointly created and curated by the Surrey-North Delta Primary Care Network and HealthLink BC.