Health Connect Registry, Prince George

The Prince George Primary Care Network is working with family practice clinics in Prince George and the surrounding area to help individuals and families find a family doctor or nurse practitioner.

If you, your family, or a person in your care lives in Prince George, Bear Lake, Hixon, Longworth, Penny, Sinclair Mills, Summit Lake, Upper Fraser, or Willow River, you may register with the Health Connect Registry. When a primary care provider (family doctor or nurse practitioner) is available, you’ll be contacted directly by a staff member at the Prince George Division of Family Practice.

Register Now

Note: If you have health needs that require specialized and timely care (e.g., pregnancy, mental health and substance use, complex prescription needs, etc.) you may register for the Health Connect Registry. However, at this time, we do not have an anticipated timeline for patients to expect to be attached to a family doctor or nurse practitioner. To get support now, we suggest that you connect with the community service listed below that best supports your needs.

The following services are available in the community.

Care During and After Pregnancy

  • Prenatal Care Registry
    If you are pregnant and do not have a primary care provider (family doctor or nurse practitioner), you may register with the Prenatal Care Registry. Services include: breast feeding support, prenatal classes, community services, postpartum care and childhood immunizations. Services are provided via drop-in appointments.
    Phone: 1-250-565-5544.

Urgent and Primary Care

  • Prince George Urgent and Primary Care Centre (PG UPCC)
    The Nechako Medical after-hours clinic is embedded in the UPCC and offers walk-in appointments and virtual appointments for those who cannot attend in-person
    Suite 143, 1600 15th Avenue, Prince George, BC
    Phone: 250-645-6900

    The PG UPCC provides after-hours care to:
    • People with illness or injury that needs to be looked at within 12-24 hours but is not an emergency
    • People who have a hard time getting an appointment at their family doctor’s or nurse practitioner’s office in a timely manner
    • People who do not have a regular family doctor or nurse practitioner

Walk-in Clinics

  • Salveo Medical Clinic
    Open 8am to 7pm Monday to Friday, 9am to 3pm Saturday and Sunday
    Located inside Superstore, 2155 Ferry Avenue, Prince George, BC
    Phone: 1-250-614-0007

Virtual Care

  • First Nations Health Authority Virtual Doctor of the Day
    Services are available 7 days a week, 8:30 am to 4:30 pm
    Phone: 1-855-344-3800 (toll-free)
  • Northern Health Virtual Primary and Community Care Clinic
    The Virtual Clinic works with your family doctor, nurse practitioner, and health care team to complement the care you receive in your community, or to provide support for those who don’t have a family doctor. The Virtual Clinic provides culturally safe care to patients who need medical help after hours and wish to speak to a heath care team member (doctor, nurse practitioner, or nurse) by phone or video.
    Open 10am to 10pm daily (including weekends and statutory holidays)
    Phone: 1-844-645-7811

Seniors Network

  • Prince George Elder Citizens Recreation Association (PG ECRA)
    Dedicated to the well-being of senior citizens, the PG ECRA provides low-cost nutritional meals, fellowship, and a variety of entertainment, recreational activities, and special events.
    Phone: 1-250-561-9381

Community Services

There are a number of community services and resources available for patients and families. This list includes community services and resources for mental health and substance use and support for children and families.

About Primary Care Networks and the Health Connect Registry

PCNs are community-based networks of health care professionals and clinics who plan and deliver all day-to-day health care needs of a community. Within these networks, teams of providers work together. This way, patients receive better care, by the right person, at the right time, closer to home.

PCNs are part of the Province's Primary and Community Care Strategy to make sure you have faster and better access to the everyday health care services.

The Health Connect Registry is part of this strategy. The registry works with active PCNs who have the infrastructure in place, to help patients find a regular family doctor or nurse practitioner, because we know that having a regular provider leads to better health for you and your family.

Update Your Information

Keeping information on the Health Connect Registry up to date is important. This will help us connect you to a family doctor or nurse practitioner. If you need to update information on the Health Connect Registry for yourself, your family or person in your care, please contact HealthLink BC by dialing 8-1-1, or for the deaf and hard of hearing, dialing 7-1-1.

A HealthLink BC health service navigator will ask you for the Client ID you received when you registered and your personal health number. If you are updating information on behalf of your family or a person in your care, you will require their Client ID and personal health number to make an update.  

Information on the Health Connect Registry can only be updated by phone at this time.

Health Services and Support

While you are waiting to be connected with a family doctor or nurse practitioner, please consider the following for accessing health services and support.

Call HealthLink BC

HealthLink BC provides free health information and advice any time of the day or night. Call us toll-free at 8-1-1 in B.C., or for the deaf and hard of hearing, call 7-1-1. A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional. Our navigators can also help you find a health service in your community such as a walk-in clinic or urgent primary care centre. Translation services are available in over 130 languages.

Visit your local walk-in clinic

You are welcome to visit a walk-in clinic. Walk-in clinic doctors can diagnose, manage illnesses, prescribe medication, order medical tests and make referrals to specialists. Please visit our HealthLinkBC Directory to find a clinic close to where you live.

Find health services and support in your community

Search our HealthLinkBC Directory to find health services in B.C. We list all publicly-funded health, mental health and addiction treatment programs. If you need help finding a health service, call HealthLink BC at 8-1-1 and speak with one of our health service navigators.

Last updated: October 27, 2021

Is it an emergency?

If you or someone in your care has chest pains, difficulty breathing, or severe bleeding, it could be a life-threatening emergency. Call 9-1-1 or the local emergency number immediately.
If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control now at 1-800-567-8911.

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