Content Map Terms
Last updated: July 6, 2023
The Fraser Northwest Primary Care Network (PCN) team is working with clinics in your community to help you find a family doctor or nurse practitioner. This includes people living in the following communities:
- New Westminster
- Port Coquitlam
- Port Moody
- Kʷikʷəƛ̓əm and Qiqéyt First Nations
If you live in B.C. and need a primary care provider, you can register for the Health Connect Registry. You can also register your family members or a person in your care.
To register, you’ll need to provide your Personal Health Number, B.C. home address and contact information.
Once registered, you will be contacted directly when a family doctor or nurse practitioner is available. At this time, we are currently attaching patients who signed up before January 1, 2022 (the specific date is dependent on which community you currently reside in). The average wait time for attachment to a primary care provider is 325 days.
Please note: If you previously registered with the Fraser Northwest Division of Family Practice waitlist, and agreed to have your registration transferred to the Health Connect Registry:
- Your name is on our list
- You will not lose your place in line
- You will be contacted to confirm or update your registration information
Healthcare Supports in Your Community
Urgent and Primary Care Centre / Walk-in Clinics
- Port Moody Urgent & Primary Care Centre
- 3105 Murray Street, Port Moody
- Open 9am – 8pm
- Walk-in Clinics
- Visit Medimap to find a medical clinic directory of healthcare providers near you and book an appointment online. We suggest going to the same walk-in clinic each time while you are waiting for attachment to a Family Doctor so that your medical records are all in one place.
- Pathways Medical Directory
- Pathways is an online directory that helps patients access information about how their family doctor is currently providing care, including updates about flu shots and COVID-19 testing. Patients can look up their doctor, find out how they’re providing virtual and in person care, and find instructions about how best to set up an appointment.
- The Fraser Northwest Maternity Hub
- A website developed by local maternity-care providers in the Fraser Northwest region. It provides information for expectant and new parents regarding pregnancy and infant care, community programs, vaccinations, and more.
- The Primary Care Network Short-term Counselling Support Services program
- This program is designed to respond to doctor and nurse practitioner referrals within the same day and set an appointment with the patient within 48 hours of referral. A referral is required from a family doctor or nurse practitioner to access this free counselling program.
About Primary Care Networks and the Health Connect Registry
PCNs are community-based networks of health care professionals and clinics who plan and deliver all day-to-day health care needs of a community. Within these networks, teams of providers work together. This way, patients receive better care, by the right person, at the right time, closer to home.
PCNs are part of the Province's Primary and Community Care Strategy to make sure you have faster and better access to the everyday health care services.
The Health Connect Registry is part of this strategy. The Registry works with communities to help match patients with a regular family doctor or nurse practitioner. We know that having a regular provider leads to better health for you and your family.
Update Your Information
Keeping information on the Health Connect Registry up to date is important. This will help us connect you to a family doctor or nurse practitioner. If you need to update information on the Health Connect Registry for yourself, your family or person in your care, please contact HealthLink BC by dialing 8-1-1, or for the deaf and hard of hearing, dialing 7-1-1.
A HealthLink BC health service navigator will ask you for your Personal Health Number. If you are updating information on behalf of your family or a person in your care, you will require their Personal Health Number to make an update.
Information on the Health Connect Registry can only be updated by phone at this time.
Health Services and Support
While you are waiting to be connected with a family doctor or nurse practitioner, please consider the following for accessing health services and support.
Call HealthLink BC
HealthLink BC provides free health information and advice any time of the day or night. Call us toll-free at 8-1-1 in B.C., or for the deaf and hard of hearing, call 7-1-1. A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional. Our navigators can also help you find a health service in your community such as a walk-in clinic or urgent primary care centre. Translation services are available in over 130 languages.
Visit your local walk-in clinic
You are welcome to visit a walk-in clinic. Walk-in clinic doctors can diagnose, manage illnesses, prescribe medication, order medical tests and make referrals to specialists. Please visit our HealthLinkBC Directory to find a clinic close to where you live.
Find health services and support in your community
Search our HealthLinkBC Directory to find health services in B.C. We list all publicly-funded health, mental health and addiction treatment programs. If you need help finding a health service, call HealthLink BC at 8-1-1 and speak with one of our health service navigators.
The content and resources included on this webpage have been jointly created and curated by the Fraser Northwest Primary Care Network and HealthLink BC.