Content Map Terms

Last updated: July 6, 2023

If you live in British Columbia and need a family doctor or nurse practitioner, register for the Health Connect Registry.

Register to get a doctor or nurse practitioner

When you register, you are added to a centralized registry of primary care providers across your community.

Registration takes less than 10 minutes. You need to provide:

Personal Health Number (PHN), found on your BC Services Card
Home address
Email address and phone number

Register

How to register in other languages

Call 8-1-1 to register for the Health Connect Registry in languages other than English.

Translation services are available in over 130 languages.

After dialing 8-1-1, you will be connected with an English-speaking health service navigator. To get service in another language, simply state the language you need support in (for example, say “Punjabi”), and an interpreter who speaks that language will join the call.

Who should register

If you live in B.C. and need a family doctor or nurse practitioner, you can register. You can register yourself and your family members. You can also register on behalf of a person in your care, for example, you may be a healthcare provider or social worker.

If you’re already on a waitlist at your local clinic, you do not need to register. Primary care provider waitlists at all clinics and community health services in B.C. are transitioning to the Health Connect Registry. You will be contacted directly about your registration. You will maintain your original waitlist registration date.

Prior to July 2023, the Health Connect Registry was available in participating communities only. If you’re already on the Health Connect Registry, you do not need to re-register now that it’s available province-wide. You will be contacted when a primary care provider is available.

If you already have a family doctor or nurse practitioner, you don’t need to register.

What happens next

When a provider in your area becomes available, the team in your community will contact you to get matched. They may also contact you for more information.

To learn more about next steps and how to manage your registration, visit After you register.

There are other healthcare options available while you wait to get matched with a primary care provider. Find local health services and supports available in communities across B.C.

I need help

Contact us if you have questions or need help registering.

Call 8-1-1 Seven days a week, 24 hours a day | Translators are available in 130 languages

A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional.

Deaf and hard of hearing

For the deaf and hard of hearing (TTY), call 7-1-1. For Video Relay Services, have them call us at 604-215-5101.

Web-enabled phone services

If using web-enable phone services like Skype or Google Talk, dial 604-215-8110.