Health Connect Registry

The Health Connect Registry helps connect people to primary health care providers. British Columbians in participating communities have the opportunity to register for a family doctor or nurse practitioner through the Registry.

At this time, British Columbians who live in the communities below may take part in the Health Connect Registry:

Click on or hover over the links below to determine if your city, town or First Nations community is considered part of that community.

Fraser Health

Interior Health

Island Health

If you live in one of these communities, you can register yourself, yourself and your family, and a person in your care. Please review the Registration Options below to get started.

If you have already registered and want to make any changes or you are looking for an update on primary care attachment in your community, refer to the Register section for available options.

If you live outside of the above communities, you cannot register at this time. To find out how to access health services, see the Health Services and Support section, below. If you are registered and waiting to be connected with a family doctor or nurse practitioner, this section may also be helpful to you.

Registration Options

If you live in one of the communities above and want to register for a family doctor or nurse practitioner, please read the following information before starting the online form. You are able to register yourself, yourself and your family, and a person in your care. You must select the registration option that best describes your situation as the registration forms are different.

Register Myself

Choose register myself if you want to register only yourself for the Health Connect Registry. If you also have family members to register or only want to register a person in your care, choose one of the other options. You will need your full address including postal code or city where you live, and your personal health number to register.

Register Myself and My Family

Choose register myself and my family if you want to register yourself and your family for the Health Connect Registry. Family members must live in the same household to register as a family online. You must have each family member's personal health numbers. You will also need your full address, including postal code or city where you live, to register.

When using the online form to register, you must register yourself and your family members at the same time. You can add additional family members at a later time by calling HealthLink BC.

Register a Person in My Care

Choose register a person in my care if you want to register someone in your care. A person in your care is someone you are caring for and does not live in your household, or lives in your household but is not a family member. For example, if you are the care giver for your aging parents who do not live with you, they are persons in your care. Or another example, if you are a home health nurse and have a patient who does not have a primary care provider, your patient is a person in your care.

If you would like to register multiple persons in your care, you must complete a new form for each person. You will need their personal health number, full address including postal code or the city where they live.

Register

Now that you understand the different registration options, please choose the option below that best matches the reason you are using the Health Connect Registry and then select Continue.

You must complete the entire form and select the Submit button on the last page or you will lose any information you have entered. We recommend that you only start a registration when you have time to finish the entire form in one session. The form should take approximately 10 minutes to complete for each person you register. After 60 minutes of inactivity your session will end. Any information you have entered will be lost.

Health Services and Support

If you live outside of a community participating in the Health Connect Registry or if you are registered and waiting to be connected with a family doctor or nurse practitioner, please consider the following for accessing health services and support.

Call HealthLink BC

HealthLink BC provides free health information and advice. Call us toll-free at 8-1-1 in B.C., or for the deaf and hard of hearing, call 7-1-1. A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional. Our navigators can also help you find a health service in your community such as a walk-in clinic or urgent primary care centre. Translation services are available in over 130 languages.

Visit your local walk-in clinic

You are welcome to visit a walk-in clinic. Walk-in clinic doctors can diagnose, manage illnesses, prescribe medication, order medical tests and make referrals to specialists. Please visit our HealthLinkBC Directory to find a clinic close to where you live.

Find health services and support in your community

Search our HealthLinkBC Directory to find health services in B.C. We list all publicly-funded health, mental health and addiction treatment programs. If you need help finding a health service, call HealthLink BC at 8-1-1 and speak with one of our health service navigators.

About Primary Care Networks and the Health Connect Registry

PCNs are community-based networks of health care professionals and clinics who plan and deliver all day-to-day health care needs of a community. Within these networks, teams of providers work together. This way, patients will receive better care, by the right person, at the right time, closer to home.

PCNs are part of the Province's Primary and Community Care Strategy to make sure you have faster and better access to the everyday health care services. It will take some time for PCNs to become fully operational. The Province plans to have PCNs established in 70 percent of B.C. communities over the next three years.

The Health Connect Registry is part of this strategy. The Health Connect Registry works with active PCNs to help patients find a regular family doctor or nurse practitioner, because we know that having a regular provider leads to better health for you and your family.

Additional Information

This section explains some of the Health Connect Registry terms and what you can expect once you have submitted the online registration. You can also find information on technical support and protecting your privacy.

What is a Primary Care Provider?
A primary care provider is a health care professional who is your first point of entry into the health care system. Often, your primary care provider is a family doctor. Other primary care providers include nurse practitioners.
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What is a family doctor?
A family doctor is a medical doctor who is trained to provide primary health care to patients. Family doctors are also known as general practitioners. Family doctors can diagnose medical conditions and illnesses, prescribe medication, and provide medical care and advice. Family doctors can also make referrals to specialists and order medical tests.
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What is a nurse practitioner?
A nurse practitioner is trained to provide primary health care to patients. Nurse practitioners, often called NPs, can diagnose and help you manage illnesses, prescribe medication, order medical tests and refer you to a specialist. Nurse practitioners do not need the supervision of a doctor.
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How is a nurse practitioner different from a family doctor?
Nurse practitioners provide similar care as family doctors, and practice as primary care providers. They also bring a nursing lens to care of the patient that includes expertise in patient communication and a focus on health promotion.
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What is a personal health number?
In British Columbia, your Personal Health Number (PHN) is on your BC Services Card or combined BC Driver's Licence and Services Card. If you are new to British Columbia and do not yet have a PHN, you can use the personal health number from where you last lived such as another province. You can also use a federal personal health number.
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When will I be matched with a family doctor or nurse practitioner?
After you have completed your registration, the Primary Care Network in your community will contact you when a family doctor or nurse practitioner is available for you. You will remain on the Health Connect Registry until you are connected with a primary care provider. In the interim, visit the Health Services and Support section above for suggestions on how you might access health services and support. You can also visit Health Connect Registry, Community Updates for information about how your community is building capacity to attach registrants to a family doctor or nurse practitioner.
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I need a doctor, but my community is not listed. When will the Registry be available to me?
Additional communities will be added as the Primary Care Network in that area is ready to attach patients to family doctors and nurse practitioners. In the interim, please visit the Health Services and Support section above for suggestions on how you might access health services and support if you live outside a participating community and do not currently have a family doctor or nurse practitioner.
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Is there another way to register?
If you are unable to or prefer not to complete the Health Connect Registry form online, please contact HealthLink BC by dialing 8-1-1, or for the deaf and hard of hearing, dialing 7-1-1 from anywhere in British Columbia. A health service navigator will complete the registration with you by phone. Our navigators are available any time of the day or night. Translation services are available in over 130 languages.
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I am having technical difficulties with the form, is there support available?
Please contact HealthLink BC by dialing 8-1-1, or for the deaf and hard of hearing, dialing 7-1-1 from anywhere in British Columbia. A health service navigator will complete the registration with you by phone. Our navigators are available any time of the day or night. Translation services are available in over 130 languages.
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Last Updated: October 20, 2021

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