Patient Care Quality Office

PCQO

Patient Care Quality Office

Patient Care Quality Office

PCQO
Provides an accessible, visible and transparent point of contact for patients, residents, family members and or their representatives to share feedback, compliments or concerns about quality of care within the Interior Health Authority.

Individuals that bring care concerns to the PCQO can expect that their concern will be formally registered and that the office will work to with them to identify a reasonable resolution to their concerns.
Agency
Interior Health
Proximity
Units: Kilometers
Origin Coordinates
Value in decimal degrees. Use dot (.) as decimal separator.

505 Doyle Avenue, Kelowna, BC V1Y 0C5

Kelowna Community Health & Services Centre
Proximity
Units: Kilometers
Origin Coordinates
Value in decimal degrees. Use dot (.) as decimal separator.
Proximity
Units: Kilometers
Origin Coordinates
Value in decimal degrees. Use dot (.) as decimal separator.
Application process
See website for guidance in submitting feedback. Call or email the Patient Care Quality Office for assistance or for an in person appointment.
Hours
Mon
08:00 - 16:00
Tue
08:00 - 16:00
Wed
08:00 - 16:00
Thu
08:00 - 16:00
Fri
08:00 - 16:00
Hours Note
Closed statutory holidays
Documents required

Feedback Form: https://www.interiorhealth.ca/information-for/patients-and-visitors/patient-care-quality-office/submit-patient-care-feedback

Languages
English
Service delivery
In person
Coverage area
100 Mile House, Williams Lake, Castlegar, Kaslo, Nakusp, Nelson, Salmo, Kelowna, Golden, Revelstoke, Salmon Arm, Cranbrook, Invermere, Grand Forks, Trail, Armstrong, Vernon, Penticton, Clearwater, Kamloops, Merritt
Serves the Interior Health region of BC
Wheelchair accessible
Yes
Proximity
Units: Kilometers
Origin Coordinates
Value in decimal degrees. Use dot (.) as decimal separator.

Other programs provided by Interior Health