Health Service Navigator

HealthLink BC’s health service navigators can provide you with health information, help you navigate the health care system and find health services across the province, or connect you with a registered nurse, registered dietitian, qualified exercise professional, or pharmacist. Visit Navigation Services at HealthLink BC for additional information.

The Navigation Services team is a dynamic group of health service navigators, shift leaders, operations leads, managers and support staff. The team works in a 24/7/365 contact center environment to facilitate health information and referrals to the public and health professionals throughout the Province. Duties include responding to telephone calls from the public, providing information and referrals and identifying available health service options in accordance with established criteria.

Our ideal health service navigator will possess a typing speed of at least 40 wpm, an excellent understanding and comprehension of the English language, as well as exceptional written and oral communication skills. We would welcome candidates who can multi-task, are able to work in a fast paced environment, and those who are able to think independently while working as part of a dynamic team.

To explore opportunities with HealthLink BC, please visit B.C. Public Service – Job Seekers.

Is it an emergency?

If you or someone in your care has chest pains, difficulty breathing, or severe bleeding, it could be a life-threatening emergency. Call 9-1-1 or the local emergency number immediately.
If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control now at 1-800-567-8911.

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