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HealthLink BC is the gateway to access non-emergency health information and services in British Columbia. It’s a phone number, and it’s a website; it’s a collection of telephone, web and print resources that put services and health information into the hands and homes of B.C. residents.
Through HealthLink BC programs and services, you can get the information you need to manage your health concerns or those of your family.
Click below for information on HealthLink BC in French, Chinese, Punjabi and Farsi.
Speak to a nurse: Call 8-1-1 to ask a registered nurse your health questions, any hour of the day or night. Nurses are available 24/7 to help you with non-emergency health concerns, to discuss symptoms and procedures and recommend whether you should see a health professional.
Speak to a pharmacist: Call 8-1-1 to ask medication questions. Pharmacists are on call at 8-1-1 when your community pharmacist may be unavailable, every night from 5 pm to 9 am.
For nutrition advice, call 8-1-1 and we will connect you with a dietitian weekdays 9am – 5pm.
We will help you find your way in the health system too. The health navigation team at HealthLink BC will direct you to the services you need, closest to where you live. You'll find this service with its mapping function to help you locate resources and facilities on the web at www.HealthLinkBC.ca.
Translation services are available in over 130 languages on request. For deaf and hearing-impaired assistance (TTY) call 7-1-1.
www.HealthLinkBC.ca
Check your symptoms, learn about health conditions, and find the resources and services you need.
HealthLink BC has medically-approved information on over 4,000 health topics in our searchable database. You will find reliable information on medications and prescription drugs here too through our comprehensive medication library. The integrated search and mapping function of our new Health Navigation Service helps you find the publicly funded health services you need, closest to where you live.
We have written the book on how to recognize and cope with common health concerns. Preventing illness, home treatment and when to see a health professional – it is all in the free BC HealthGuide handbook, available in English, French, Chinese and Punjabi. For more information, click here.
The BC HealthFiles are fact sheets on public health and safety topics, available on the website and at local public health units. Some BC HealthFiles are available in Chinese, Farsi, French, Punjabi, Spanish or Vietnamese.Click here and see translated BC HealthFiles for more information.
The handbook and other resources are available free of charge only to British Columbia residents and organizations that help to distribute these in their community. For more information, call 8-1-1 or see the order form.
Call 9-1-1 (or a local emergency number) in the event of a medical emergency when immediate action is required.
If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control toll-free for 24-hour poison information. You can also call 8-1-1 for an easy referral to Poison Control.
| Toll-free in B.C. |
1-800-567-8911 |
| In Greater Vancouver |
604-682-5050 |
- The BC HealthGuide Program undertook a pilot project to develop a series of information videos for B.C.'s Farsi-speaking community, which aired on local multicultural channels. Click here to view the BC HealthGuide videos in Farsi.
To learn more about the BC HealthGuide Program, view the videos in Farsi. You will require Real Player or Windows Media to view the following video clips. To download this software, go to http://www.gov.bc.ca/com/help.html. Click on either Real Player or Windows Media for each video below.
Real Player for
modem users | for high-speed cable or dedicated line users
Windows Media for
modem users | for high-speed cable or dedicated line users
Real Player for
modem users | for high-speed cable or dedicated line users
Windows Media for
modem users | for high-speed cable or dedicated line users
Real Player for
modem users | for high-speed cable or dedicated line users
Windows Media for
modem users | for high-speed cable or dedicated line users
Real Player for
modem users | for high-speed cable or dedicated line users
Windows Media for
modem users | for high-speed cable or dedicated line users
Real Player for
modem users | for high-speed cable or dedicated line users
Windows Media for
modem users | for high-speed cable or dedicated line users
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