Content Map Terms

Last updated: April 16, 2024

By registering for the Health Connect Registry, the attachment coordination team in your community is made aware that you need a family doctor or nurse practitioner.

What happens next

The attachment coordination team in your community will review your registration details. We may contact you for more information, to provide updates on your registration, or to offer you information on health services available while you wait to be matched.

Some people have serious health conditions that need timely assessment and treatment. People who need care the most are prioritized and this may impact how long you wait.

When a family doctor or nurse practitioner in your area becomes available the team will contact you to complete the intake process. This usually includes an appointment with the family doctor or nurse practitioner so you can meet. If you both agree, you will become “attached” to the family doctor or nurse practitioner as your long-term primary care provider.

If the match is unsuccessful, you will remain on the Health Connect Registry and we will find you another match. You will maintain your place on the Registry.

Make a change to your registration

Keeping your registration information up to date will help us make the best match. Call 8-1-1 to update your registration information. You can:

Add or remove a family member
Update your address or contact information
Update us on any new health changes in the last three months
Inform us if you’re no longer looking for a family doctor or nurse practitioner

Find local health services and supports

We recognize you may have been waiting for some time to find a family doctor or nurse practitioner. While we are unable to estimate how long it will take to be matched, health care services are available while you wait. You can access health care services in your community by visiting an Urgent and Primary Care Centre, Community Health Centre or First Nations Primary Care Centre, a walk-in clinic, or by accessing services through your local pharmacy. You can also call 8-1-1 to speak to a variety of healthcare professionals including registered nurses, pharmacists and mental health professionals.

If you don’t see your community listed yet, check back soon. Links for all communities throughout B.C. will be available in the coming weeks. You can register even if your community isn’t listed below.

Not sure what health region you live in? Search by community name.

Anywhere in B.C.
Emergency or Immediate Care Medical emergency: Call 9-1-1 or go to your closest emergency department Suicide crisis: Call 1-800-SUICIDE (1 800 784-2433) or 9-8-8 BC Poison Control: Call 1-800-567-8911 Non-Emergency Care Visit a pharmacist: B.C. residents can see a pharmacist for minor ailments and contraception HealthLink BC: Call 8-1-1 for non-emergency health information and advice (available seven days a week, 24 hours a day) HealthLink BC health services directory: Find health services in your area Urgent and Primary Care Centres (UPCCs): UPCCs are opening across the province, check to see if there is a UPCC in your community First Nations Virtual Doctor of the Day: Available to First Nations people in B.C. who have limited or no access to their own doctors Mental Health Supports Mental Health Support Line: Call 310-6789 (no area code) Kids Help Phone: Call 1-800-668-6868 or text CONNECT to 686868 Help Starts Here: Find mental health and substance use supports in your area (close)
Fraser Health
Chilliwack, Hope, Agassiz and Fraser Canyon Fraser Northwest Ridge Meadows Surrey-North Delta (close)
Interior Health
Central Interior Rural East Kootenay Kootenay Boundary South Okanagan Similkameen Merritt Thompson Region (close)
Island Health
Campbell River and District Comox Valley Cowichan Gabriola Island Nanaimo Oceanside Saanich Peninsula Victoria Western Communities (close)
Northern Health
North Peace Prince George Quesnel Bulkley Valley Witset Coast Mountain Haida Gwaii Kitimat Haisla Prince Rupert and Coast Tsimshian (close)
Vancouver Coastal Health
Richmond Sunshine Coast qathet (close)

I need help

Contact us if you have questions or need help registering.

Call 8-1-1 Seven days a week, 24 hours a day | Translators are available in 130 languages

A health service navigator will help you find the information you are looking for or transfer you to a registered nurse, registered dietitian, licensed pharmacist or qualified exercise professional.

Deaf and hard of hearing

For the deaf and hard of hearing (TTY), call 7-1-1. For Video Relay Services, have them call us at 604-215-5101.

Web-enabled phone services

If using web-enable phone services like Skype or Google Talk, dial 604-215-8110.