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Please note that we are unable to provide advice about symptoms by email. For symptom advice, please call us at 8-1-1.
If you are unable to dial 8-1-1 please contact your telephone service provider to arrange access. In a few instances local telephone service providers may not be able to support 8-1-1 dialing. If you are affected by this you are encouraged to access our service using the 10-digit number 604-215-8110. This 10-digit number should also be used when you are calling using an Internet Calling Service Provider (e.g. Skype, Google Gmail Voice Calls) as 8-1-1 is not supported when using these tools.
For questions and comments about our services, please contact us by email at healthlinkbc@gov.bc.ca
If you have a comment or complaint about a public health service or organization, please contact your local health authority. Contact information for BC Health Authorities can be found at the following links:
Alternatively, you may wish to contact the Office of the Ombudsperson, which has jurisdiction over hospitals and health authorities in BC. Contact information for the Office of the Ombudsperson can be found here, or please call our Ombudsperson, Kim Carter, at 1-800-567-3247 from anywhere in BC, or (250) 387-5855 if you are calling from the Capital Region.
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