HealthLink BC Careers - Navigation Service Representative

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The Navigation Service Team is a dynamic group of Navigation Service Representatives, Supervisors, Managers and support staff. The Team works in a 24/7/365 contact center environment to facilitate health information and referrals to the public and health professionals throughout the Province. Duties include responding to telephone calls from the public, providing information and referrals and identifying available health service options in accordance with established criteria.

Our ideal Navigation Service Representative will possess a typing speed of at least 40 wpm, an excellent understanding and comprehension of the English language, as well as exceptional written and oral communication skills. We would welcome candidates who can multi-task, are able to work in a fast paced environment, and those who are able to think independently while working as part of a dynamic team.

For a listing of current vacancies at HealthLink BC, please visit our careers section.