Contact Us

HealthLink BC is as close as your phone or the web any time of the day or night, every day of the year.

Call 8-1-1 toll-free in B.C. or for the hearing-impaired, call 7-1-1.

You can speak with a health services navigator, who can also connect you with a:

• registered nurse any time, every day of the year;
• registered dietitian from 9am to 5pm, Monday to Friday;
• pharmacist from 5pm to 9am every day of the year.

Translation services are available in more than 130 languages.

Please note that we are unable to provide general health information or advice about symptoms by email. For general health information or symptom advice, please call us at 8-1-1 any time of the day or night.

For questions and comments about our services, please contact us by email at healthlinkbc@gov.bc.ca or fill out our Feedback Form.

If you have a concern about the care you or someone you know has received, or feedback about a public health service or organization, visit our Other Important Contacts page for contact information.

Email a HealthLinkBC Dietitian

HealthLinkBC dietitians can answer your questions about food and nutrition.

Email a HealthLinkBC Dietitian

Alternate Phone Numbers

Deaf and Hearing Impaired
For deaf and hearing-impaired assistance (TTY), call 7-1-1.

Internet Calling Service Providers
You cannot access 8-1-1 by dialling 8-1-1 on web-enabled telephone services like Skype or Google Talk.

Instead please dial:
604-215-8110

8-1-1 Not Available?
If you are unable to reach us by dialling 8-1-1 from your phone, please contact your telephone service provider to arrange access. In a few cases local telephone service providers may not be able to support 8-1-1 dialling.

If this is the case for you, please access our service using our 10-digit number:
604-215-8110.

Other Important Contacts

Do you need to talk about the care you or your family has received or is receiving? Do you have questions for the Ministry of Health?

Go to our Other Important Contacts page for information to help you determine who you can talk to about your questions or concerns.

HealthLinkBC File Email Updates

HealthLinkBC Files are easy-to-understand fact sheets that provide B.C.-specific information on more than 200 public health and safety topics. Sign up to receive an email update when new or updated HealthLinkBC Files are posted to our website.